When uploading files they must comply with these requirements:

  • We only accept JPG/JPEG files.

  • DPI from 150 up to 300.

  • RGB color format.

  • Files cannot exceed 20MB.

  • They must match (pixel size) at least 1 of the products on our catalog, the sizes available for each category are specified here.

  • Due to our system settings and production standards we cannot print custom sizes.

Did this answer your question?